FAQ

Q - How do I receive my products?

We offer two options for you to receive your products:

1 - Registration: By creating an account with us all orders and downloads will be saved to your account, we will then manually push all orders to your account. You can register by Clicking Here.

2 - PayPal Express Checkout: By using this option we will manually send an email to your PayPal email address with instructions on how to retrieve your product.
Please note that email providers such as AOL, Hotmail and Yahoo can block our emails so it's very important that you check your spam folder.
 

Q - Why do you send orders manually, will there be a wait?

We have had to change the way we operate due to the EU VAT Law 2015.  It has affected all those that provide digital products and services across the globe.  Due to this we have setup our system accordingly.

Delays in you receiving your order should be minimal, as we are now monitoring all orders that come through manually and we are very prompt in emailing you as soon as the order is received.
 

Q - Do you offer a membership?

Yes we do, this can be found at our flagship sister site: www.masterRESELLrights.com
 

Q - What is an eBook?

An eBook stands for electronic book. It is a book that you can download onto your computer and read. They come in the following formats:

  • PDF - This format can be read using Adobe's Acrobat Reader available FREE from www.adobe.com.
    Windows e-book - This format needs to run or install on your computer. It may also require you to be connected to the internet. Needs no special reader or software.

  • DOC - This is Microsoft Word's format. It can be opened by Word, WordPad and Notepad.

  • TXT - A simple text file format. Use WordPad or Notepad or any simple text editor to read.

  • SWF - These files require the MACROMEDIA FLASH Player to be installed on your computer. You can download it FREE from www.macromedia.com.
     

Q - What Payment methods do you accept?

We currently accept PayPal payments.
 

Q - Are there any other programs that I should install to use with the products I purchase?

On rare occasions you will need Winrar and you can get a free trial of Winrar by clicking here.

Please Note: Once you have downloaded the Winrar software make sure you select only 'Rar' files to open with Winrar, otherwise all your files will change to 'rar' format. Most eBooks are in PDF format, you will need Adobe Acrobat Reader to be able to read the eBook, you can get a free version of Adobe Reader by clicking here.
 

Q - Do all the products come with Sales Pages?

Unfortunately no, some publishers only offer the product with Master Resale Rights only, and do not include a sales page. 95% of the products do come with sales pages, if you do have any questions regarding any of the products and whether they come with a sales page or not, please contact us via our support desk at: www.mrrsupport.com
 

Q - What are Master Resale Rights?

Master Resale Rights means that once you purchase the product you have the right to sell the product and keep 100% profit. Master Resale Rights are massive business online right now, and has become more popular over recent years, some view this as the quickest way to create extra income without trying to create your own product.

A Quick Guide To Resale Rights:


Master Resale Rights:
Master Resale Rights are highly desirable, with people scrambling all over the internet looking for the newest product to promote.

Master Resale Rights not only allow you to resell the product, but also pass on the rights to your customer so that they can sell the product also. In many cases resellers either sell the product as is, or they also offer the option of reprint rights (Master Resale Rights) and normally charging three times as much as the product costs in itself.

Private Label Rights:
Private Label Rights are king right now, with more and more membership sites and PLR packages popping up all over the place. This is a highly desirable product as you can change the product in any way that you want, change text, change the source code, even add your name as the author/creator in many cases. In saying this, a lot of people think they are now the owner after obtaining Private Label Rights, please understand that you are not unless stated!

Read the license carefully before you alter any part of the product.

While there are those who will profit from selling products with Private Label Rights, the smart resellers will create their own product with the source files included, for an eBook the source files are normally in MS Document format. They will create their own eCover, own website, graphics, add their own affiliate links and even add links to more products in their collection.

Basic Resale Rights:
This simply means that once you purchase a product you can use it for yourself and even sell the product, but your customer receives no rights whatsoever.
Giveaway Rights:
This basically means you have the right to giveaway the product for free, for some this may not seem very lucrative, but for others this is a great way of adding that 'Free Bonuses' to your salespage. Generally the product will come with a license and will explain if you can giveaway the product or not.
Rebranding Rights:
These type of products are similar the PLR, but you are often restricted as to what you can do with these products. Rebranding generally means that you can add your own affiliate links etc to the eBook or Software title.
Royalty Rights:
Even though that you do have the right to resell the product, these rights normally mean that you do not get to keep 100% profit, in fact you will have to pay the original author a percentage or commission for any profits that you make.
Source Code Rights:
These are also highly desirable, but also fall into the same category as Private Label Rights meaning that you can add, edit or change the eBook or Software title so that the product has no flaws before you resell.
 

Q - I've opened my e-book but the text is all garbled and full of symbols?

This could be one of two things; either you have not unzipped (extracted) it yet or you don't yet have the correct reader installed on your pc.
 

Q - I've downloaded a 'Zip' file, what do I do now?

If your computer is running Windows XP, then you can simply 'right-click' on the file and choose 'Extract Here' from the menu that pops up. If your computer cannot unzip the file, you can get free trial Winzip by clicking here
 

Q - Are any refunds available?

Yes. Unlike most we offer a 30 days Full money-back guarantee for the products cost. If a refund is processed then you will lose all rights to the product including resell rights.

Unfortunately due to the fact that all products are distributed via download there is no way of tracking a product, and in some cases a refund request will be evaluated, especially if the refund is for a large quantity of products. We have all necessary monitoring systems to protect our assets by law.